Women’s Mobile Phone Usage includes 4 questions from a large 11-country survey of women’s mobile phone use. This measure asks women what they use their mobile phone for, how it has impacted their life (in negative and positive ways), and who helps them use their phone when they have a question. The original questionnaire can be located here.
Geographies Tested: China,Colombia,Democratic Republic of the Congo,Egypt,India,Indonesia,Jordan,Kenya,Mexico,Niger,Turkey
Populations Included: Female, Male
Age Range: Adolescents, Adults
1. Do you have your own mobile money account?
Yes - 1
No - 2
2. Do you know how to do the following operations without any help?
Yes - 1
No - 2
Do not know – 98
3. Please think about how using a mobile phone has impacted your life. Please tell me the extent to which you agree or disagree with the following statements.
Strongly agree - 1
Agree - 2
Disagree - 3
Strongly disagree - 4
Do not know - 98
4. If you had a question regarding how to use your mobile phone, who would you usually first ask for help?
No one, I would search for the solution by myself - 1
A dealer - 2
The call center of my mobile operator - 3
Local leader or community organizationgroup - 4
My spouse (husband or wife) - 5
My son - 6
My daughter - 7
My fatherfather-in-law - 8
My mothermother-in-law – 9
A male friend (including neighbors) - 10
A female friend (including neighbors) - 11
Another male family member (brother, cousin, uncle,…) - 12
Another female family member (sister, cousin, aunt,…) - 13
Other (please specify):____ - 97
Santosham, S. & Lindsey, D. (2015). Bridging the gender gap: Mobile access and usage in low- and middle-income countries. https://www.gsma.com/mobilefordevelopment/wp-content/uploads/2016/02/Connected-Women-Gender-Gap.pdf
Ease of Use Score
Existing Literature/Theoretical Framework
Field Expert Input
Cognitive Interviews / Pilot Testing
to get the latest updates on new measures and guidance for survey researchers