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Women's Access to Mobile Phones

Women's Access to Mobile Phones is a 61-item measure from a large 11-country survey of women's mobile phone use. This measure asks women who do not use or borrow a mobile phone why they do not do so, if they would like to have access to a phone, and what they perceive the potential advantages and disadvantages of use are. All women (i.e., mobile phone users and non-users) are asked about the appropriateness of supervising a spouse's use of a mobile phone and why they do not use their phone more often.

Categories

Geographies Tested: China,Colombia,Democratic Republic of the Congo,Egypt,India,Indonesia,Jordan,Kenya,Mexico,Niger,Turkey

Populations Included: Female

Age Range: Adults

Items:

For non-owners and non-borrowers:
Now we are going to talk about some possible reasons that might be preventing you from using a mobile phone. Please tell me the extent to which you agree or disagree with the following statement?

1. am not able to afford one
2. I never had the opportunity to try a mobile phone
3. My friends and relatives tell me I do not need one
4. It is inappropriate for me to use a mobile phone

Response Options:
Strongly agree - 1
Agree - 2
Disagree - 3
Strongly disagree - 4
Do not know - 98

5. If tomorrow someone gave you a mobile phone (handset and SIM) for free, would you use it and top it up on a regular basis?

Response Options:
Yes, definitely - 1
Yes, most probably - 2
No, probably not - 3
No, definitely not - 4
Do not know - 98

The following are asked only if the respondent answered "1. Yes, definitely" or "2. Yes, most probably" to Item 5:
Now we are going to talk about the benefits that you might derive from using this mobile phone. Please tell me to what extent you agree or disagree with the following statement?

6. I would find it easier to stay in touch with my family andor friends
7. It would help my business or my employment opportunities
8. I would feel safer
9. It would save me time
10. It would save me money
11. I would be able to do smallroutine jobs more conveniently andor cheaply
12. I would be able to manage my money better through mobile financial services
13. I would have a better access to health information and services
14. I would have a better access to education services
15. I would have better access to information on agriculture
16. I would have better access to governmental services
17. I would stay aware of the latest news
18. I would be able to access entertainmentaccess entertainment more easily (games, music, radio, etc.)
19. I would improve my social status
20. I would be able to access the internetaccess the internet more easily
21. I would feel more autonomousindependent
22. I would feel more controlled by others
23. I would feel more stressed
24. I would be bothered by advertising SMS and calls
25. I would be bothered by strangers

Response Options:
Strongly agree - 1
Agree - 2
Disagree - 3
Strongly disagree - 4
Do not know - 98

For all interviewees (mobile phone users and non-users):
Have you ever heard of the following mobile services?

26. SMS
27. Internet on a mobile phone
28. E-mail on a mobile phone
29. Facebook (China: Renren) on a mobile phone
30. Twitter (China: Weibo) on a mobile phone
31. Mobile money on a mobile phone
32. Mobile Apps on a mobile phone
33. Radio on a mobile phone
34. Music on a mobile phone
35. Games on a mobile phone

Response Options:
Yes - 1
No - 2

I would like to ask your opinion of men and women using mobile phones in your community. Please tell me the extent to which you agree or disagree with the following statements?

36. Men should be supervised when using a mobile phone
37. Women should be supervised when using a mobile phone
38. It is acceptable for a husband to check the numbers on his wife's mobile phone
39. It is acceptable for a wife to check the numbers on her husband's mobile phone

Response Options:
Strongly agree - 1
Agree - 2
Disagree - 3
Strongly disagree - 4
Do not know - 98
Prefers not to answer - 99

Now we are going to talk about some possible reasons that might be preventing you from using a mobile phone or using a mobile phone more often or for more varied usages than you are today. Please tell me the extent to which you agree or disagree with the following statements?

40. There is no coverage or poor coverage where I live
41. I do not have the right registration documentsID
42. Handset prices are expensive
43. SIM cards are expensive
44. CreditMonthly bill is expensive
45. Charging the battery of my handset iswould be expensive
46. I have trouble reading andor understanding handsets andor content language
47. I havewould have difficulty being able to charge the battery of my handset
48. I amwould be bothered by advertising SMS and calls
49. Dealers are far away from where I live
50. I would sometimes feel uncomfortable interacting with dealers
51. Dealers would not be very good at helping answer my mobile phone-related questions
52. Dealers or operators sometimes would cheat me
53. I already have a landline
54. I don't need a mobile phone to contact the people I frequently speak to (for example: they live next to me, they do not have a mobile phone)
55. I already have easy access to the internet elsewhere (e.g., fixed line at home, internet café)
56. Although it is possible to receive informationservices on a mobile phone, I don't think there is much informationservices that isare relevant to me personally
57. I don't know how to use a mobile phonehow to use the more complex features of my mobile phone
58. I am worried that I would make a mistake with my mobile phone and lose money
59. I have security concerns (for example handset theft)
60. I amwould be contacted by strangers
61. My family would not beis not always comfortable with me using mobile phones or mobile services

Response Options:
Strongly agree - 1
Agree - 2
Disagree - 3
Strongly disagree - 4
Do not know - 5

Scoring Procedures

Not Applicable

Original Citation

Santosham, S. & Lindsey, D. (2015). Bridging the gender gap: Mobile access and usage in low- and middle-income countries. Retrieved July 26, 2020, from https://www.gsma.com/mobilefordevelopment/wp-content/uploads/2016/02/Connected-Women-Gender-Gap.pdf

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