The Satisfaction with Maternal and Newborn Health Care Following Childbirth scale is an 11-item measure of individual mothers’ experiences of receiving care for herself and her newborn after childbirth. Different aspects of satisfaction with maternal and newborn healthcare captured by the scale include time allowed with provider, provider empathy, and provider competency in women’s health.
Geographies Tested: United States of America
Populations Included: Female
Age Range: Adolescents, Adults
We would like to know how satisfied you are with ALL of the healthcare provided to both YOU AND YOUR BABY SINCE YOU DELIVERED YOUR BABY. This includes ALL services you have received from physicians, nurses, psychologists, social workers, and lactation specialist nurses. During maternity and nursery stay, how satisfied were you with…?
(5-point Likert scale)
Not at all satisfied - 1
Somewhat satisfied - 2
Satisfied - 3
Very satisfied - 4
Extremely satisfied - 5
The final scale score is calculated by summing the scores for each item. Final scale values range from 11 (low satisfaction with healthcare) to 55 (high satisfaction with healthcare).
Camacho, F. T., Weisman, C. S., Anderson, R. T., Hillemeier, M. M., Schaefer, E. W., & Paul, I. M. (2012). Development and validation of a scale measuring satisfaction with maternal and newborn health care following childbirth. Maternal and child health journal, 16(5), 997-1007. https://doi.org/10.1007/s10995-011-0823-8
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