Child-Care Satisfaction

Child-Care Satisfaction is a measure of a mother's satisfaction with child-care arrangements, covering caregiver communication, dependability, attentiveness, and cost.


Geographies Tested: United States of America

Populations Included: Female

Age Range: Adults


Caregiver Communication

1. The caregiver responsiveness to your suggestions about your child.
2. The feedback provided by the caregiver about your child's day.
3. The caregiver's disciplinary style.
4. The relationship between you and your child's caregiver.
5. Your caregiver's attitude toward parental visitation.
6. The way your caregiver deals with meals snacks.

Caregiver Dependability

7. The attitude of your caregiver toward flexibility of drop-off and pick-up times.
8. The caregiver's dependability.
9. The relationship between your child and the caregiver.
10. Your caregiver's policy about taking care of your sick child.

Caregiver Attentiveness

11. The number of other children cared for at the same time.
12. The amount of direct attentionsupervision given to your child.
13. Physical facilities or space in which your child stays (i.e., cleanliness, safety, adequate size, and appropriate toys).

Caregiver Cost

14. The location of caregiver and amount of time spent in commuting.
15. The fees charged.

Response Options:
A 5-point Likert scale with responses ranging from 1 (extremely dissatisfied), to 5 (extremely satisfied)

Scoring Procedures

Not Applicable

Original Citation

Buffardi, L. C., & Erdwins, C. J. (1997). Child-care satisfaction: Linkages to work attitudes, interrole conflict, and maternal separation anxiety. Journal of Occupational Health Psychology, 2(1), 84-96.

Psychometric Score

Ease of Use Score

Scoring breakdown

Formative Research

Qualitative Research

Existing Literature/Theoretical Framework

Field Expert Input

Cognitive Interviews / Pilot Testing








Criterion (gold-standard)



Ease of Use


Scoring Clarity


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