Family Planning Process Quality-Short Form is a 10-item measure of quality of care in the context of the most recent family planning services received. The 4 domains included in this measure are: respectful care, information exchange between the provider and the client for appropriate method selection, information given on the effective use of the method selected, and continuity of contraceptive use and care. The full-length 22-item measure can be found here.
Geographies Tested: India
Populations Included: Female
Age Range: Adolescents, Adults
During your consultation today [within the past month], did the provider:
When you first adopted your current method, did the provider:
1. Ask about whether you would like to have a/nother child?
2. Ask about when you would like to have a/nother child?
3. Ask about your previous family planning experience?
4. Ask about your family planning method preference?
5. Talk about possible side effects or problems with the method you select?
6. Tell you what to do if you experience any side effects or problems with the method you selected?
7. Talk about warning signs associated with the method you selected?
8. Talk about the possibility of switching to another method if the method you selected was not suitable?
9. When meeting with the provider during your visit, do you think other clients could see you?
10.When meeting with the provider during your visit, do you think other clients could hear what you said?
An index score is created by averaging the item scores in each domain and then multiplying by 100. These scores are then summed and divided by the number of domains. . Domains are as follows: Respectful Care: items 19, 21, 20, 22, 18, 17; Method Selection: 1, 2, 4, 3, 5, 10, 11; Effective Use of Method Selected: 12, 13, 6, 7, 8; Continuity of Contraceptive Use and Care: 14, 9, 15, 16.
The quality score ranges from 0-100. Scores are deemed low, medium or high process quality. Low quality cut-offs range from 0 to mean score minus half the standard deviation. High quality ranges from mean score plus half the standard deviation to 100.
Jain, A., Arudlas, K., Mozumdar, A., Tobey, E., & Acharya, R. (2019). Validation of two quality of care measures: Results from a longitudinal study of reversible contraceptive users in India. Studies in Family Planning, 50(2). https://doi.org/https://doi.org/10.1111/sifp.12093
Ease of Use Score
Existing Literature/Theoretical Framework
Field Expert Input
Cognitive Interviews / Pilot Testing