Global Findex Questionnaire 2017: Financial Resilience

The Financial Resilience measure includes 2 items from the 2017 Global Findex Questionnaire. The items ask respondents about their ability to make payments in emergency situations. The 2017 Global Findex Questionnaire is a multi-country survey developed by the World Bank, which aims to capture the condition of financial inclusion globally. Navigational aspects (i.e. skip-out patterns and next question sequences) have not been included on this page but can be viewed on the original questionnaire located here.


Geographies Tested: Afghanistan,Albania,Angola,Argentina,Armenia,Australia,Austria,Azerbaijan,Bahrain,Bangladesh,Belarus,Belgium,Belize,Benin,Bhutan,Bolivia,Bosnia and Herzegovina,Botswana,Brazil,Bulgaria,Burkina Faso,Burundi,Cambodia,Cameroon,Canada,Central African Republic,Chad,Chile,China,Colombia,Comoros,Democratic Republic of the Congo,Republic of the Congo,Costa Rica,Cote d'Ivoire,Croatia,Cyprus,Czech Republic,Denmark,Djibouti,Dominican Republic,Ecuador,Egypt,El Salvador,Estonia,Ethiopia,Finland,France,Gabon,Georgia,Germany,Ghana,Greece,Guatemala,Guinea,Haiti,Honduras,Hungary,India,Indonesia,Iran,Iraq,Ireland,Israel,Italy,Jamaica,Japan,Jordan,Kazakhstan,Kenya,Korea, South,Kosovo,Kuwait,Kyrgyzstan,Laos,Latvia,Lebanon,Lesotho,Liberia,Libya,Lithuania,Luxembourg,Macedonia,Madagascar,Malawi,Malaysia,Mali,Malta,Mauritania,Mauritius,Mexico,Moldova,Mongolia,Montenegro,Morocco,Mozambique,Myanmar (Burma),Namibia,Nepal,Netherlands,New Zealand,Nicaragua,Niger,Nigeria,Norway,Oman,Pakistan,Panama,Paraguay,Peru,Philippines,Poland,Portugal,Qatar,Romania,Russia,Rwanda,Saudi Arabia,Senegal,Serbia,Sierra Leone,Singapore,Slovakia,Slovenia,Somalia,South Africa,South Sudan,Spain,Sri Lanka,Sudan,Swaziland,Sweden,Switzerland,Syria,Taiwan,Tajikistan,Tanzania,Thailand,Togo,Trinidad and Tobago,Tunisia,Turkey,Turkmenistan,Uganda,Ukraine,United Arab Emirates,United Kingdom,United States of America,Uruguay,Uzbekistan,Venezuela,Vietnam,Yemen,Zambia,Zimbabwe

Populations Included: Female, Male

Age Range: Adults


1. Now, imagine that you have an emergency and you need to pay [120 of GNI per capita in local currency]. Is it possible or not possible that you could come up with [120 of GNI per capita in local currency] within the NEXT MONTH?

Response Options:
Possible- 1
Not possible - 2
Don’t Know - 3
Refused - 4

2. What would be the MAIN source of money that you would use to come up with [120 of GNI per capita in local currency] within the NEXT MONTH? (Read 1–5)

Response Options:
Savings - 1
Family, relatives, or friends - 2
Money from working - 3
Borrowing from a bank, employer, or private lender - 4
Selling assets - 5
Some other source - 6
Don’t Know - 7
Refused - 8

Scoring Procedures

Not Applicable

Original Citation

The World Bank (2017). 2017 Global Findex Questionnaire.

Psychometric Score

Ease of Use Score

Scoring breakdown

Formative Research

Qualitative Research

Existing Literature/Theoretical Framework

Field Expert Input

Cognitive Interviews / Pilot Testing








Criterion (gold-standard)



Ease of Use


Scoring Clarity


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