The Person-Centered Contraceptive Counseling (PCCC) scale is a 4-item measure that assesses patients' perspectives regarding the quality of health care within contraceptive counseling facilities. This scale is a shortened adaptation of the Interpersonal Quality of Family Planning Scale.
Geographies Tested: United States of America
Populations Included: Female
Age Range: Adolescents, Adults
Think about your visit. How do you think the member of the health care team did? Please rate
them on each of the following by circling a number.
1. Respecting me as a person
2. Letting me say what mattered to me about my birth control method
3. Taking my preferences about my birth control seriously
4. Giving me enough information to make the best decision about my birth control method
Response Options:
Poor - 1
Fair - 2
Good - 3
Very good - 4
Excellent - 5
The PCCC is intended to be calculated as the percentage of respondents who reported a top score ("5") on all four items of the scale. Scores may be calculated within the individual provider level or within the facility level. The researchers recommend a panel size of 50 patient responses within the facility level and 30 patient responses within the individual provider level.
Dehlendorf, C., Fox, E., Silverstein, I. A., Hoffman, A., Campora Perez, M. P., Holt, K., Reed, R., & Hessler, D. (2021). Development of the Person-Centered Contraceptive Counseling scale (PCCC), a short form of the Interpersonal Quality of Family Planning care scale. Contraception, 103(5), 310-315. https://doi.org/10.1016/j.contraception.2021.01.008
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